The Cautious Side Of Doubt
Most gateways let a message through when they are unsure: the scanner did not run, the file would not open, something timed out — the message is marked clean and delivered. It is convenient, and it is exactly how one message opens a whole network.
HSMG takes the other side — fail-closed. If an engine does not answer or a file cannot be opened, the message is temporarily rejected (SMTP 451) or quarantined. In banking and government that sharply cuts the risk of losing data.
The second principle is Fusion. One weak signal never blocks on its own; several weak signals combine into a confident decision. That two-key approach is what keeps false positives down.
Decision levels| Decision | When it applies |
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| Deliver | Clean message — delivered unchanged |
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| Tag | Weak suspicion — marked in the subject or headers, delivered |
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| Greylist | Reputation unclear — temporarily deferred |
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| Quarantine | Strong suspicion — quarantined (HOLD + .eml) |
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| Reject / Defer | Confirmed threat or scanner failure — 5xx reject / 451 defer |
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